Using Your e-Gift Card

We know the language is confusing between ‘e-gift card’ and ‘gift certificate’ so we’ve created this page to help you understand how it works!

Please note that e-gift cards CANNOT be redeemed directly at a business either in-person or via their online store. They can only be used on the website to apply to the purchase of a gift certificate for a specific business.

How-to: You want to use your e-gift card

  1. Browse for the business you want to buy a gift certificate from (by business name, community or map).
  2. Add the gift certificate(s) from the business(es) to your cart. Once you are ready, agree to our Refund Policy (checkbox) and click Checkout.
  3. Complete your contact information and then enter the unique 16-character e-gift card code in the box shown in red below and click Apply. The amount of the e-gift card will then be deducted from your order.


4. You must complete the transaction by clicking Continue to Payment and then clicking Pay Now. Even if the balance owing is zero. 

5. Once you complete the transaction, you will receive an email confirmation (like the one shown below) which will include the gift certificate you purchased. Please wait 7 days before visiting the business to redeem the gift certificate. That will give us time to the pay the business before they have to honour your gift certificate. 


Shop for gift certificates by community